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Hotels, Hostels & Business

Can you handle our hotel / hostel / Airbnb laundry?

Jewel·Updated May 12, 2026·7 questions

We service ~30 Bangkok hospitality partners — hotels (boutique only, not chains), hostels in Khao San and Sukhumvit, and Airbnb hosts running 1–10 listings. Each partnership has different pricing and scheduling because their volume and reliability needs differ. Below are the specifics of how each segment works.

What does a hotel partnership with Jewel look like?

We work with boutique Bangkok hotels (10–80 rooms) on a guest-laundry referral model. The hotel front desk offers our service to guests, we pick up directly from the room, the guest pays us at delivery (cash, card, or PayPal). The hotel earns no commission on the guest charge — they get a free quality service that improves guest reviews. Volume hotels can also send their own linen / towel laundry to us at a bulk rate (120 THB / kg with daily pickup). We currently partner with ~12 boutique hotels in Sukhumvit, Sathorn, and Khao San areas.

What does it cost a hotel to set this up?

Zero. We don't charge setup fees, retainer fees, or monthly minimums. Hotels we partner with provide: a flyer / printed card at the front desk (we design and print), a coat-hook or basket area in housekeeping for guest laundry to be staged, and a phone-number / WhatsApp contact for our dispatch. We provide: pickup and delivery, branded packaging that can include the hotel's logo if they want (white-label option), 24h turnaround, and a monthly review meeting. The hotel benefits from improved guest experience without marking up our prices to guests.

Do you do white-label laundry under our hotel brand?

Yes — for hotels that want to offer 'in-house laundry' branded as theirs, we provide white-label packaging (their logo on bags, branded receipt cards) and act as the invisible operator. The hotel charges guests its own price (usually 1.5–2× ours) and pays us our wholesale rate. Minimum volume for white-label: 30 kg / week sustained. Most boutique hotels prefer the referral model (guest pays us directly) because white-label adds billing complexity for them. White-label makes sense for 4–5 star hotels and serviced apartments where the brand premium is the differentiator.

What's the deal for hostels?

Hostels in Bangkok run on tight margins and our standard 200 THB / kg is too high for backpackers. We work with hostels at a partner rate of 80 THB / kg with 48h turnaround for guest laundry. The hostel marks it up to 100–120 THB / kg and charges guests at reception. We accept walk-in pickup at the hostel reception every morning and afternoon. Volume requirement: minimum 15 kg / week sustained. Currently partner with 4 hostels: Khao San, Pratunam, Silom Soi 4, and a co-living space in Phra Khanong.

What about Airbnb hosts running 1–10 listings?

We have a dedicated Airbnb host package: 350 THB per turnaround (queen sheet set + 2 pillowcases + 1 duvet cover + 4 pillow inserts every 3rd wash). Pickup and delivery to your unit, 24-hour turnaround, sealed sterile packaging. Volume bulk discount: book 5+ turnarounds / week and the rate drops to 280 THB. We work with ~14 Airbnb hosts in Sukhumvit, Phrom Phong, Asoke, and Thonglor. See /airbnb-host-laundry-bangkok for the dedicated landing page with full pricing matrix.

What's your turnaround commitment for B2B clients?

Standard B2B turnaround: 24 hours from pickup to delivery. Express B2B (premium fee, +50%): same-day delivery if booked before 11am. Hotel linen / towel bulk: 24–36h depending on volume. We commit in writing for B2B clients — if we miss the agreed turnaround by more than 4 hours, the order is free for that batch. Contracts include monthly volume estimates and a service-level penalty if we miss commitments more than twice in a quarter. We're a small operation (one centre, ~12 staff) so we cap total B2B contracts at a level we can reliably serve — we'd rather decline a contract than over-commit.

How do we get started as a B2B partner?

WhatsApp +66-XX-XXX-XXXX or email partners@laundry-service-bangkok.com with: your business type (hotel / hostel / Airbnb / corporate), estimated weekly volume, address, and the specific service you need (guest pickup, in-house bulk linen, white-label). We respond within 24 hours with a tailored quote. For hotels we can usually start within a week of contract signing. For Airbnb hosts we can start within 48 hours. Setup is conversational, not paperwork-heavy.

Jewel

Founder & Owner

Jewel is the founder of a trusted local laundry service in the heart of Bangkok, built on a simple yet powerful vision: to deliver more than just clean clothes — offering care, reliability, and exceptional quality in every service.

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