Can I pay in USD, EUR, or other foreign currency?

Two practical reasons. First, exchange rates fluctuate daily, and a small business can't afford to set rates that hold for 24-48 hours of a wash cycle. We'd lose money on currency drops. Second, banks charge 2-3% to deposit foreign currency, which would force prices up for everyone. Most Bangkok ATMs and currency-exchange kiosks let you withdraw or convert THB easily — generally cheaper than embedded laundry markups would be. We do accept the modern equivalents: card, PayPal, PromptPay, Wise.

Yes — Visa and Mastercard via portable terminal at delivery. American Express and Diners are accepted at our service but rarer at smaller Bangkok laundries. Watch your bank's foreign-transaction fee (typically 1-3%); use a card with no foreign-transaction fee for travel-sized savings. The terminal is contactless if your card supports it. The transaction processes in THB and converts on your bank's end. Card payment is the simplest option for tourists who don't want to set up local apps.

PromptPay is Thailand's instant bank-to-bank payment system, like the Thai version of Venmo or PayNow. It uses QR codes scanned in any Thai mobile-banking app. As a tourist without a Thai bank account, you cannot directly use PromptPay — but the alternatives below work just as well. Some tourists who stay long-term in Thailand open a Bangkok Bank account (~2-3 days, requires a long-term visa), then PromptPay becomes useful. For most short-term travelers, skip PromptPay and use card or PayPal.

Yes — we send a PayPal payment link by email after delivery. You click, log in to your PayPal, and pay in any currency PayPal supports (USD, EUR, GBP, AUD, CAD, JPY, etc.). PayPal handles the currency conversion. The link is valid for 24 hours. This is our most popular payment method for tourists because it requires no portable card terminal and no Thai apps. PayPal converts at near-market rates with a small spread (~2-3%). For travelers without a card terminal handy, PayPal is the clean answer.

Yes for repeat customers — we share our Bangkok Bank account number, and you transfer in any source currency you want (USD/EUR/GBP/AUD), Wise converts to THB at near-market rates with a small fee. This is the cheapest payment method for amounts over 2000 THB (~$55) because Wise's fees are typically lower than PayPal's. The catch: setup takes one transaction's time on first use. For repeat customers (5+ orders or monthly recurring), Wise saves real money. Tourists in Bangkok for less than 2 weeks usually find PayPal more convenient.

Cash to the rider at delivery is the simplest payment method and the most common in Bangkok. Riders carry change but appreciate exact amounts. THB cash is widely available — every Bangkok ATM dispenses it, and any 7-Eleven exchanges small foreign denominations for a 30 THB fee. Currency exchange shops on Sukhumvit, Khao San, or Asoke give better rates than the airport. The rule: get THB cash within 24 hours of arrival, and you're set for the trip including laundry.

After delivery is standard at our service and most reputable Bangkok laundries. We pickup, weigh, message you the confirmed total, you confirm to proceed, we wash and deliver, then you pay. This protects you — if the bag has 3 kg of laundry not the 4 kg you estimated, you only pay for 3 kg. Watch out for any service demanding payment at pickup before weighing — that's the model used by predatory hotel laundry concierges who lock you into a price before you know the weight. The 'pay-after-delivery' model is industry standard and protects the customer.