What's included at 100 THB per kilogram
Our 100 THB/kg rate covers the complete wash-and-fold process from pickup to delivery: (1) Sorting by colour and fabric type (we separate whites, colours, delicates, towels, sheets). (2) Wash on the appropriate cycle for the load mix using eco-friendly, skin-safe detergent. (3) Drying — your choice of air-dry (gentle, 24-hour) or tumble-dry (faster, 12-hour). (4) Folding by hand — no crumpling. (5) Sealed in protective packaging for delivery. (6) Pickup and delivery to your hotel, condo, or office in central Bangkok for one fee covering both ways, from 85 THB by road distance, regardless of order size. (7) Communication — WhatsApp updates at pickup, weighing, and delivery. Minimum order 300 THB.
What costs extra (and how much)
Extra services on top of the 100 THB/kg base: (1) Same-day express — 100% surcharge on the wash rate (book before 2 PM). (2) Wash + iron service — 200 THB/kg instead of 100 THB/kg (covers the additional pressing). (3) Sneakers cleaning — 300 THB per pair (separate from the kg rate, hand-washed). (4) Stain pre-treatment — included for visible stains; specialist stain (red wine, blood, ink) flagged at pickup is also free but may take longer. NOT charged extra: detergent, drying, folding, sealing, pickup, delivery, weight rounding. Our pricing is intentionally simple — quote a kg estimate, we confirm final after weighing.
How weight is measured
We weigh the dry, clean clothes at our laundry centre — not at pickup. Customers don't pay for water weight or any soaked items. The weight you're charged for is exactly what you'd weigh at home with a kitchen scale. Typical reference points: a single dress shirt is about 0.2-0.3 kg; jeans 0.5 kg; t-shirt 0.15 kg; underwear+socks for 5 days about 0.5 kg total; bed sheet set 1.5-2 kg; bath towel 0.4 kg. A typical traveller's 7-day load is 4-6 kg. We send a WhatsApp with the exact kg + price before processing — you can confirm or adjust before any work begins.
What we DON'T charge for (no hidden fees)
Things some Bangkok laundries charge extra for that we include for free: (1) Detergent — included, not optional like at some self-service laundromats. (2) Drying — both air dry and tumble dry at the same price, your choice. (3) Folding — our standard finish; no extra charge for 'folded' option. (4) Sealing — protective packaging included. (5) Minimum order — 300 THB per pickup. (6) Delivery distance — one fee for both ways, from 85 THB by road distance from our shop, shown when you pin your address. (7) Per-item charges — no shirt fee, no special-fabric fee, no jeans fee. (8) Returning rejected items — if we determine an item shouldn't be wet-cleaned, we return it uncharged.
Compared to other Bangkok services
How our 100 THB/kg compares: (1) Hotel laundry per-item: 1,500-3,000 THB for the same 5 kg load — our flat 500 THB is 60-80% cheaper. (2) Local shopfront 60-80 THB/kg: cheaper per kg but no pickup, manual drop-off and pickup, often shared-machine washing (your clothes mixed with other customers'). Total 'real cost' factoring time and quality is similar. (3) Premium pickup and delivery 100-150 THB/kg: comparable to us; difference is brand polish vs personal service. (4) Self-service laundromat 40-60 THB/load: cheapest but you do the work yourself. We sit at the 'premium pickup and delivery with personal service' price point — competitive with mainstream chains, individual-load policy as differentiator.
