What a typical cleaning includes
Standard designer bag cleaning at Snow White includes: (1) Inspection — specialist examines the bag, identifies materials, hardware, and condition. (2) Hardware preservation — metal hardware (zippers, buckles, handles) wrapped to prevent contact with cleaning agents. (3) Surface cleaning — appropriate cleaner for material (smooth leather, canvas, suede). (4) Stain treatment — focused work on visible stains; may take multiple passes. (5) Conditioning — leather conditioner applied to maintain suppleness. (6) Hardware polishing — separate from leather work. (7) Edge cleaning — handle edges, base seams, interior trim. (8) Final inspection — specialist confirms all areas treated. (9) Drying and shaping — air-dry with shape preservation (paper inserts maintain bag form).
Typical timeline
Standard designer bag cleaning timeline: (1) Day 0: bag dropped at specialist. (2) Day 0-1: initial inspection and stain mapping. (3) Day 1-3: cleaning work, multiple passes on stains. (4) Day 3-7: conditioning + hardware polishing. (5) Day 7-10: final detail work + drying. (6) Day 10-14: ready for collection. Total: 10-14 days for standard cleaning. Add 2-7 days for full restoration (edge re-painting, shape correction, repair work). For tight timelines, some specialists offer rush at +50-100% surcharge — bag ready in 3-5 days. Useful for pre-event prep but check that quality isn't compromised by rush.
What's typically NOT included
Standard cleaning does NOT include: (1) Edge re-painting (the painted leather along seam edges) — separate service, 800-2,500 THB additional. (2) Replacement of metal hardware — typically not done; original hardware preserved. (3) Re-stitching of damaged threads — repair service, 500-2,000 THB additional. (4) Replacement of leather panels — full restoration territory, 5,000-15,000 THB additional. (5) Authentication — specialists clean any bag presented but don't authenticate; for authentication, send to specialised authentication services. (6) Shape correction on heavily distorted bags — limited improvement; full restoration may be needed for severe shape loss. Discuss any of these at intake to set expectations.
Common stain treatments
Stains specialists handle routinely: (1) Pen ink — moderate success on smooth leather, harder on suede. (2) Lipstick — high success rate. (3) Food/drink — high success on fresh stains, moderate on set stains. (4) Water marks from rainy season — 70-90% improvement typical. (5) Dye transfer (from clothing) — moderate success; jeans-blue on light leather is hardest. (6) Sunscreen/lotion — high success on fresh, moderate on set. Stains the specialist will tell you upfront they can't fully reverse: (1) Permanent marker. (2) Bleach splatter. (3) Old (1+ year) deeply set stains. (4) Stains that have been DIY-treated incorrectly first.
Coordination via our service
We (Laundry Service by Jewel) coordinate pickup-and-delivery to specialists for a flat 100 THB. Process: (1) WhatsApp us photos of the bag and any stains. (2) We match to the right specialist (Snow White for premium designer, John's for mid-tier) and quote a likely price. (3) Pickup from your hotel reception. (4) We deliver to specialist on your behalf; you pay the specialist directly when bag is ready. (5) When complete, we collect and deliver back to your hotel. Useful for: tourists with designer bags, expats short on time, owners of high-value pieces who want professional handling at every step. No commission from specialists — pure logistics service.
