Can I pay in USD, EUR, or other foreign currency?

Two practical reasons. First, exchange rates fluctuate daily, and a small business can't afford to set rates that hold for 24-48 hours of a wash cycle. We'd lose money on currency drops. Second, banks charge 2-3% to deposit foreign currency, which would force prices up for everyone. Most Bangkok ATMs and currency-exchange kiosks let you withdraw or convert THB easily — generally cheaper than embedded laundry markups would be. We do accept the modern equivalents: card, PayPal, PromptPay, Wise.

Yes — Visa and Mastercard via a secure payment link we send after weighing and cleaning your order, before we deliver it back. Watch your bank's foreign-transaction fee (typically 1-3%); use a card with no foreign-transaction fee for travel-sized savings. The transaction processes in THB and converts on your bank's end. Card payment is the simplest option for tourists who don't want to set up local apps.

PromptPay is Thailand's instant bank-to-bank payment system, like the Thai version of Venmo or PayNow. It uses QR codes scanned in any Thai mobile-banking app. As a tourist without a Thai bank account, you cannot directly use PromptPay — but the alternatives below work just as well. Some tourists who stay long-term in Thailand open a Bangkok Bank account (~2-3 days, requires a long-term visa), then PromptPay becomes useful. For most short-term travelers, skip PromptPay and use card or PayPal.

Yes — once we've weighed and cleaned your order we send a PayPal payment link by email, and we deliver the clean laundry once it's paid. You click, log in to your PayPal, and pay in any currency PayPal supports (USD, EUR, GBP, AUD, CAD, JPY, etc.). PayPal handles the currency conversion. This is our most popular payment method for tourists because it requires no Thai apps. PayPal converts at near-market rates with a small spread (~2-3%). For travelers who want zero setup, PayPal is the clean answer.

Yes for repeat customers — we share our Bangkok Bank account number, and you transfer in any source currency you want (USD/EUR/GBP/AUD), Wise converts to THB at near-market rates with a small fee. This is the cheapest payment method for amounts over 2000 THB (~$55) because Wise's fees are typically lower than PayPal's. The catch: setup takes one transaction's time on first use. For repeat customers (5+ orders or monthly recurring), Wise saves real money. Tourists in Bangkok for less than 2 weeks usually find PayPal more convenient.

You don't need one. We bill digitally after weighing and cleaning your order, and you settle before we deliver — by Wise, PayPal, or Visa / Mastercard, all of which work fine for visitors with no Thai bank account or local SIM. PayPal is the most popular with tourists because it needs no setup; Wise is cheapest for larger amounts; a card works if you'd rather not open an app. PromptPay is available if you do hold a Thai bank account. Pick whichever is easiest — the link reaches you the moment your total is confirmed.

After we've collected, weighed and cleaned your order, and before we deliver the clean laundry back. We pick up, weigh, clean, then message you the confirmed total; you pay by Wise, PayPal, Visa / Mastercard (or PromptPay if you have a Thai account); then we deliver. Billing only after the actual weigh protects you — if the bag holds 3 kg not the 4 kg you estimated, you pay for 3 kg. Watch out for any service demanding payment at pickup before weighing — that's the model used by predatory hotel laundry concierges who lock you into a price before you know the weight.